Your Responsibilities
- After extensive training, you will handle customer inquiries via email and phone.
- You will create customized business proposals (internet and server housing products) and advise customers.
- Occasionally, you will have direct customer contact (e.g., during rack handover).
- You will solve technical problems and act as an interface to the technical team for more complex inquiries.
- You will perform remote hands tasks for our customers (e.g., server reboots, tape changes, etc.).