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Careers at Nessus

Be Part of Our Team!

IT Sales & Support

Are you looking for a motivated, young, and agile team? Do you enjoy solving IT problems? Then you are exactly right with us!

NESSUS is a renowned Austrian IT company specializing in IT services since 1999. We supply our customers in Vienna and the surrounding area with bandwidths of up to 100 Gbit/s via our fiber optic and radio relay network. Additionally, we operate two ISO-certified high-security data centers with a total area of over 2,300 m². Our most well-known clients include major media companies, banks, as well as messaging platforms and popular job portals.

The company remains 100% owned by founder and CEO Florian Schicker. Our office, which is enlivened by 25 friendly employees, is centrally located in Vienna and easily accessible by public transport. We work in modern, bright, and friendly offices on the air-conditioned top floor.

Your Responsibilities
  • After extensive training, you will handle customer inquiries via email and phone.
  • You will create customized business proposals (internet and server housing products) and advise customers.
  • Occasionally, you will have direct customer contact (e.g., during rack handover).
  • You will solve technical problems and act as an interface to the technical team for more complex inquiries.
  • You will perform remote hands tasks for our customers (e.g., server reboots, tape changes, etc.).
Your Qualifications
  • Communication skills within the team and when dealing with customers and partners
  • Strong solution orientation and experience in customer contact
  • Excellent German and good English language skills, both written and spoken
  • Self-motivation and enjoyment of customer contact
  • Technical understanding and affinity for our products
Bonus Points
  • if you already have experience in IT sales or IT support
  • if you have completed an IT education (e.g., IT specialist, IT technician)
We Offer You
  • An additional day of vacation for each completed year of service – up to 5 days per year!
  • A young & agile team with short decision-making paths and strong cohesion
  • Informal culture, humorous interaction, and great team spirit
  • A professional and dynamic working environment
  • Extensive training and development opportunities
  • Flexible working hours and a good work-life balance
  • A balanced ratio between home office and office work
  • Modern, mobile work equipment such as a cell phone and laptop
  • Continuous supply of coffee, tea, fruit, and mineral water
  • Our own foosball table, pinball machine, after-work drinks, grill sessions on our rooftop terrace, and much more
Your Salary

Minimum salary according to collective agreement on a full-time basis: EUR 2,349 gross/month.
Actual salary: between EUR 2,600 and EUR 3,300 gross/month (full-time basis), depending on qualifications and experience.

Do You Feel Addressed? Excellent!

Then send your compelling application with CV and salary expectations via email to: cs.job@nessus.at
We will, of course, treat your application with strict confidentiality (see also our privacy policy on the website). Your contact person, Fuk Pin Chen, will get in touch with you shortly.

Our Employee Benefits

Home Office
Depending on the job, there is the possibility to arrange home office days.
Additional Vacation Days
For each year of service completed, you receive an additional vacation day per year (up to 5 days).
Fresh Meals
On an online platform, you can order your meal for tomorrow. It is freshly cooked and delivered to the office. We cover part of the costs.
Flexible Working Hours
Not interested in being at the office at 8 AM? Or do you have children and would like to be home at 4 PM? Live according to your own rhythm.
Beverages & Fruit
In addition to mineral water, coffee, tea, and fresh fruit, we support with a daily meal allowance.
Good Connectivity
Our office is located in a central location in Vienna and is very easily accessible by public transport.
Fitness Program
Workouts take place in the office several times a week, led by a personal trainer. Everyone can participate.
Modern Work Equipment
As a Nessus employee, you receive a mobile phone and a notebook.
Fun Corner
End your workday with a pinball or table football match, or with colleagues and drinks on our own rooftop terrace.

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