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24/7 Support

How to reach us.

On-call Request

Do you need technical support outside our office hours?

Please note: Requesting an on-call technician outside business hours (Mon – Thu: 6:00 PM – 8:30 AM, Fri: from 5:00 PM, Sat, Sun & public holidays) costs 260 EUR/hour (excl. VAT).

During the day, please contact our support free of charge.

After you have submitted your request, one of our on-call technicians will contact you by phone within the next 60 minutes.

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