IT Sales & Support (f/m/x)

Are you looking for a motivated, young and agile team? Do you enjoy solving IT problems? Then you’ve come to the right place!

NESSUS is a renowned Austrian IT company specializing in IT services since 1999. We provide our customers with bandwidths of up to 100 Gbit/s with our fiber optic and microwave network in Vienna and the surrounding area. In addition, we operate two ISO-certified high-security data centers with a total area of over 2300m2. Our best-known customers include major media houses and banks, as well as messaging platforms and popular job portals.

The company is still 100% owned by founder and CEO Florian Schicker. Our office, staffed by 25 friendly employees, is centrally located in Vienna and easily accessible by public transportation. We work in modern, bright and friendly offices on the air-conditioned top floor.

Your tasks

  • After extensive training, you will handle customer inquiries by mail and telephone
  • You create customized business offers (Internet and server housing products) and advise the customer
  • You acquire new potential customers and mainly make cold calls by telephone
  • From time to time you have direct customer contact (e.g. during rack handover)
  • You solve technical problems and act as an interface to the technical team for more complex requests
  • You do remote hands jobs for our customers (e.g. rebooting servers)

You bring with you

  • Communication skills within the team as well as with customers and partners
  • Strong solution orientation and experience in customer contact
  • Very good written and spoken German and good English skills
  • Self-motivation and enjoyment of customer contact
  • Technical understanding and affinity for our products

Bonus points are given

  • If you have experience in IT sales or IT support
  • Have an IT education (e.g. IT businessman, IT technician)

We offer you

  • A young & agile team with short decision-making processes and a special cohesion
  • You culture, humorous cooperation and great team spirit
  • A professional and dynamic working environment
  • Extensive education and training. Flexible working hours and work-life balance
  • A balanced relationship between home office and office
  • Modern, mobile work equipment such as cell phones and notebooks
  • Ongoing supply of coffee, tea, fruit and mineral water
  • Our own foosball table, pinball machine, after-work drinks, barbecue sessions on our own rooftop terrace, and more

Your salary

Minimum salary according to KV: EUR 1.960,- gross / month Actual salary: between EUR 2.200,- and EUR 2.700,- gross / month depending on qualification and experience.

You feel addressed? Super!

Please send your detailed application with resume and salary requirements via email to: cs.job@nessus.at
We treat your application strictly confidential (see also the privacy policy on our website). Your contact person Michael Mesaric will get in touch with you as soon as possible.

Our employee benefits

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Home Office

Depending on the job, there is the possibility to arrange home office days.
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Fresh meals

You can order your food for tomorrow on an online platform. This is freshly cooked and delivered to the office. We bear part of the costs.
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Drinks & Fruit

In addition to mineral water, coffee, tea and fresh fruit, we support with a daily meal contribution.
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Fitness offer

Workouts take place in the office several times a week, led by a personal trainer. All can participate.
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Flexible working hours

Don’t feel like sitting in the office at 8 o’clock already? Or do you have kids and therefore want to be home by 4pm? Live according to your own rhythm.
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Good connection

Our office is centrally located in Vienna and is easily accessible by public transport.
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Modern tools

As a Nessus employee you will receive a cell phone and a notebook.
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Fun Corner

End your workday with a game of pinball or wuzzler, or with colleagues and drinks on our own rooftop terrace.